Cancellation Policy

QPLA reserves the right to cancel a booking at any stage due to unforeseen circumstances.

Strict policies apply:

Cancellations notified more than 30 prior to arrival will incur an administration charge of 15% of total tariff.

Cancellations notified 30 days or less prior to arrival, will forfeit the full deposit.

For cancellations made within 14 days of arrival a fee of 100% of the total accommodation cost will apply (unless we are able to rebook).

Any failure to arrive on the due date or cancelled days after arrival will be charged at 100%.

December/January Summer Holiday bookings require full payment by 1st November and if after that date bookings cannot be rebooked 100% of the total accommodation cost will apply.

Travel insurance is strongly recommended in particular for both medical and cancellation coverage.

Late check out policy:

Late check out fees of $40 per half hour will be charged when not vacated by check out time.

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