Cancellation Policy

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Cancellation policy

The QPLA cancellation policy outlines the mutual responsibilities if you cancel a booking for any reason.

Note: QPLA reserves the right to cancel a booking at any stage due to unforeseen circumstances.

Strict cancellation policies apply.

Cancellations notified more than 30 days prior to the start of your booking will incur an administration charge of 25% of the total tariff.

Cancellations notified 30 days or less prior to the start of your booking will forfeit 50% of the total tariff.

For cancellations made within 14 days of the start of your booking, a fee of 100% of the total accommodation cost will apply, unless we are able to rebook.

No refund will be given for failure to arrive at the start of your booking or leaving the accommodation before the end of your booking for any reason.

December/January Summer Holiday bookings require full payment by 1st November. If you cancel after 1st November, and the accommodation cannot be rebooked, 100% of the total accommodation cost will apply, and no refund will be given.

QPLA strongly recommends that you purchase travel insurance with both medical and cancellation coverage.

Late check-out policy

Late check-out fees of $40 per half hour will be charged if the accommodation is not vacated by the agreed check-out time.

For further information, please contact us.